You can never have too much information. Once upon a time, people used to believe that. But they clearly didn’t have access to the Internet – or email.
The truth is, you can’t have too much information. It provides the essential 360° view that’s always required to make a proper decision. But it must be managed and presented right. That’s something I experienced recently.
Like every strategy consultant, I’ve a mix of clients. Some are big, savvy corporates, some not too IT-focussed small businesses. Each have their own particular issues, but this time, it was a local SME client of mine that learned a hard lesson about information overload.
Let me tell you how they – and I got caught out. Big style… continued over the page… >>




