In fact, not a good weekend and probably this week won’t be a whole lot better. Australia’s biggest bank is still off-line after a routine upgrade went wrong.

NAB bank's technology woes continue...

While the other banks may laugh behind closed doors about NAB’s misfortunes, truth is, its a case of There but for the Grace of God goes I.

Our eyesight. Its the most developed, critical and relied on of all human senses. And probably why we make such beautiful things.

Basically, we like what we see. Or rather we tend to buy what we like the look of. How about web browsers?

experienec how the web can look, with Google's Chrome...

Given a choice, few would go for a conventional TV over a flat screen HD beauty. The quality, colour depth and sheer pleasure it is to watch is amazing.

Contrast this to web browsers, which don’t cost thousands, they’re actually free. So why don’t we go for the best there is?

Take a good look at this picture. This, my friends is a 1956 Fender Stratocaster®. Savour this moment. Because you’ll never experience it through an iPod.

The Fender Stratocaster - the guitar that made rock and roll

iTunes gives you fast downloads and lots of stuff to load on your iPod or iPhone. What you’ll never get to listen to is great music quality.

You’ll never hear that Strat. Sure, you may hear something that’s a bit like a Strat, something will be missing. And while video has innovations like Blu-Ray and HD, iTunes is sending audio back to the dark ages, a blurry sketch of the real thing.

So why is Apple killing music?

I guess every executive’s PA must be starting to think about it at this time of year.What do I get my boss for his secret Santa?

The tie and cuff links won’t do. So last year. The colour-coordinated boxer shorts?Well, no. That suggests you know a bit too much about him.

So what on Earth do you get the kind of man who’s got everything – and who’s corporate-raided everything else?

for the exec who has everything - everything on a stick.

Well, everything on a stick of course. The Verbatim Store ‘n’ Go Executive. Cool. Very cool!

Available in 8 to 64Gb with a rapid 200x write-rate. But he won’t understand that.Just tell him its real stainless steel. Did I mention it was cool?

Some time ago, I did a round-up of Cloud-based project management software.Projects have been a big part of my life, so I knew what I was looking for.

Application value changes over time. Better, worse, cheaper or more expensive.One now stands out. Wrike. So I’d like to update my review.

LANZen Strategy's review of Cloud-based project management applications found Wrike to be a great option!

Wrike brings social networks to project management – let’s see how it works…

I spotted a group of excited ladies leaving a local bridal shop a few evenings ago. It had me thinking. No, not about getting married. About retail planning.

Congleton - a typical Cheshire town and the home of LANZen strategy!

My town has four bridal shops. But just how many shops does one town need?

Footfall’s too weak a metric. it doesn’t consider a shop’s purpose and utilisation. Nor does it explain why some high streets can sustain so many takeaways.

Time to think about what people do rather than simply where they walk

I guess most people today now realise how important it is to have a good web presence. That’s fine, but what if you don’t have any web design skills, don’t want to spend a couple of grand and find Twitter, well a bit limiting?

This could be for you. It’s called posterous and it’s the answer to your prayers.

when you havn't got a blog - you've got posterous!

There’s no need to write a lot more about this. Its pretty much self-explanatory. The site’s designed well and easy to use. Go for it!

Two UK boutique Internet marketing companies have announced they’re hooking up. GetUpdated, parent of Just Search, has just signed a letter of intent to acquire video content company Wooshii.

Wooshii acts as an on-line go-between for video makers to reach their target customers. Just Search provides Search Engine Optimisation services.

Internet Video is big business with Smartphones gaining better browsers, tablet devices appearing and TV companies looking to on-line to push their content. By grabbing the up and coming Wooshii and linking it up with Just Search, Getupdated have positioned themselves well to catch this expanding market.

Wooshii’s Fergus Dyer-Smith sees the move providing

…the marketing leverage needed for a broad commercialization of our unique video expertise and services.

It must be like a breath of fresh air working in the design department of a car manufacturer. You don’t have to jump through hoops or sell your soul to get an idea listened to.

You don’t have to justify innovation to a bunch of old farts, its part of the job description.

Its not as though in the other industries they work so efficiently your ideas are redundant, More like while the money’s flowing in, they just don’t care. They prefer the easy life.

The most obvious example of this is in financial services. You’d think the banking crash would have been a wake-up call. But no. Its business as usual in Complacent City.

Imagine buying a new car that was unsafe, wasn’t efficient had offered no cool features. Imagine it just not working right. Imagine financial services…

Sometimes I despair at the appalling state of the UK’s broadband services. It’s truly horrific.

Here is an ex-state monopoly supposedly “competing” with a number of other providers, but what the public is actually getting is simply a re-badged service provided by BT.

The BT infrastructure is antiquated and decaying, virtually on its knees from years of under investment, yet being milked dry by greedy BT accountants.

UK customers in the meantime are being sold services by unscrupulous suppliers who’ve probably never been near a phone exchange, let alone have any network of their own.

But let’s just put the subject of BT’s steam-powered infrastructure to one side for a moment, I’m worried that BT may well be tilting the tables even more in their favour.

Imagine this. You own the exchange where all your competitor’s connections are housed. Who would know if you simply unplugged them for say, two minutes every now and then?

BT’s service wouldn’t have to be that good if the competition’s kept going off line, would it?

Have you ever had to take a drive through the ruins of the UK’s great shipbuilding areas? Those once proud, thriving centres of excellence where skills were developed and honed. These ships set the standards of a great trading nation.

These places saw skills pass from fathers to sons, each generation contributing their own evolutionary change to age-old methods. Places where quality created value.

Those skills are gone forever. Lost in the vortex of a lowest common denominator market. These places should teach us a lesson about off-shoring.

Once the eco-system supporting a skills base is lost, its gone for ever, never to be re-built. Something we should think about when we use words like “sustainable”.

But there are more lessons to be learnt from all this…

Sad to see Microsoft’s Chief Software Architect, Ray Ozzie leave the company this month. Ozzie created Lotus Notes, then Groove, which Microsoft bought out.

Ozzie was one of the good guys. Highly talented, well respected and Cloud orientated. Uniquely capable of filling the vacuum left by Bill Gates’ departure.

I doubt there is anyone following trends today who doesn’t accept the Cloud as our future. Nor who doesn’t realise that the restrictive and expensive desktop’s days are numbered. Anyone but Microsoft, that is.

I can imagine the frustration he felt as he battled against the cash-cow culture prevailing in Microsoft and its obsession with extracting every last penny from its customer base.

Ozzie was a Cloud visionary and tried to steer the desktop-obsessed Microsoft that way. Does this mean that Microsoft’s recent “we love the Cloud” stance is discredited?

Well, here’s my two-cent’s worth…