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    • Archive for September, 2010

    • 30 Sep

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      talking to the business and IT: conversations and monologues

      We hear a lot about the power-plays and battles between the business and the IT section. And when it happens, both sides suffer and the business doesn’t move forward.

      My career has seen me sitting in both camps. And after all, I started out in technical support. Now as a strategy consultant, I talk to both sides, but guess which is the more difficult?

      As a technical person from leaving college, you’d expect me to have a natural affinity with the technical guys. After all, we both love technology and know what it can do.

      But something strange happens to technical teams when they get their feet under the table, particularly when part of an outsourced operation.

      They stop listening. They’re keepers of the technology. They don’t just fix stuff that breaks, but any plans the business may have to change, too.

      No, I have conversations with the business, but all too often, a monologue with the IT guys.

      continued over the page… >>

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    • 29 Sep

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      Metro Bank: already ripping up the high street

      Metro Bank announced recently it had met the twelve-month target it set for new accounts. What’s astounding is that it took the start-up bank less than 30 days to do so.

      Its easy to be dismiss this based on the millions the high-street banks spend on marketing. But to do so ignores the facts here.

      You see, there was no high profile, A-list celebrity endorsed, multi-media campaign worthy of Hollywood here. No glitzy launch attended by the good and great at the new bank’s HQ. No, Metro’s launch barely made the financial pages at all.

      Global banking is in crisis. Banks won’t lend, people won’t spend, so money’s not moving. How could one little bank attract so much money and be so well received? continued over the page… >>

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    • 26 Sep

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      Blackberry: approaching the sell-by date?

      I was having a meal with friends last night. And its becoming a habit. Not the going out bit, but finding something to write about when I do. I was asked if I still used my Blackberry.

      Well, the answer was I do, but I just use mine as a phone now, I don’t use it for my emails. Reason being, lack of opportunity. Let me explain.

      Here in the UK, use of a mobile phone when you drive is illegal. So that’s out the window. One of the many downsides of being an old fart like me is needing glasses for reading. Anything smaller than a newspaper headline and I’m snookered.

      Now, that means unless I’m sitting down somewhere, the opportunity for that quick flick through emails is gone.

      And most sitting-down places have wireless access. That’s the other reason… continued over the page… >>

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